Support

You write one sentence. skuttr makes a Reel from photos and videos already on your iPhone.

Finding moments

skuttr works best with a place, a trip or a date. Try “Lisbon trip,” “summer 2025,” or “May 19 over the years.”

“No matching moments” means skuttr couldn’t find moments in your photos that fit your sentence. Try a place, trip or date that matches your photos.

“Not enough footage yet” means skuttr found only a few matching moments, not enough to make a Reel. Try a broader prompt, like the whole trip.

With limited Photos access, skuttr can see only the photos you’ve shared with it. Tap Add photos in the app to share more.

skuttr Pro

You can make 5 free Reels. Only finished Reels count: a no-match, an error or a cancelled Reel doesn’t use one up. After that, skuttr Pro is available monthly or yearly; the current prices for your country are shown in the App Store before you subscribe.

To manage or cancel Pro, open Settings → your name → Subscriptions on your iPhone and choose skuttr. See Apple’s subscription help for more.

You can tap Restore purchases from the paywall or in skuttr Settings.

Delete your account

In skuttr, open Settings → Delete my account. This deletes your skuttr account and your Reel history. Your photos and saved Reels stay on your iPhone.

Deleting your account doesn’t cancel skuttr Pro and doesn’t reset your free Reels. To use Pro on this iPhone again, tap Restore purchases. To stop paying, cancel in Settings → your name → Subscriptions on your iPhone.

The privacy page explains which records skuttr keeps and why.

AI analysis

Before anything is sent to OpenAI, skuttr asks your permission. It sends your prompt, small previews of matching photos and video frames (they may show people), when each was taken, and how long each video is. Your full photos and videos stay on this iPhone; selected originals may download from iCloud so skuttr can make your Reel here. Reels can’t be made while AI analysis is off. You can turn it back on anytime in Settings. Read the privacy page for details.

Contact

Email hello@skuttr.com for help. Including the Support ID shown in skuttr Settings helps us find your install.